EMPRYN HELP DESK
Frequently Asked Questions
Everything you need to know before crowning yourself in luxury.What type of hair do you sell?
We offer premium-quality 100% human hair extensions that can be washed, styled, curled, and straightened. Our human hair is offered in multiple textures and ranges in different lengths.
How many bundles do I need?
For a full install:
14"–16": 3 bundles
18"–24": 3 bundles
26"–32": 4–5 bundles recommended
14"–16": 3 bundles
18"–24": 3 bundles
26"–32": 4–5 bundles recommended
How long does the hair last?
With proper care and maintenance, our hair can last a year or longer. EMPRYN Extensions are reusable for multiple installations.
Can the hair be colored?
Yes. Our 100% human hair can be professionally colored, toned, and bleached. We recommend using a licensed stylist for the best results.
Does the hair shed?
Minimal shedding is normal with all hair extensions. Proper maintenance and care will help maximize longevity. Improper care may result in excessive shedding.
Can I use heat on the hair?
Yes. Our hair can be curled, straightened, and styled using heat tools. Always use a heat protectant before styling and avoid heat temperatures exceeding 375°F.
Do you offer refunds?
Due to the nature of our products and hygiene standards, all sales are final. No refunds will be distributed. Please review our Return & Exchange Policy for additional details.
How do I care for my extensions?
Wash with sulfate-free products, deep condition regularly, detangle gently, protect your hair with silk or satin while sleeping, store properly when not in use, and avoid excessive heat styling.